Terms & conditions

Insurance:

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1. We do not insure the Goods and it is a condition of this Agreement that the Goods remain adequately insured at all times for their Replacement Value while they are in storage. You warrant that such cover is in place, will not lapse and that the aggregate value of Goods in the Unit from time to time will not exceed the insured value. We do not give any advice concerning insurance cover given by any policy and You must make Your own judgment as to adequacy of cover even when arranged by the Us. Inspection of any insurance documents provided by You to demonstrate cover does not mean We have approved the cover or confirmed it is sufficient.

2. The Goods are stored at Your sole risk and responsibility and You shall be responsible for and bear the risk of any and all theft, damage to, and deterioration of the Goods caused by any reason. We exclude all liability in respect of (a) loss or damage to Your business, if any, including consequential loss, lost profits or business interruption; (b) loss of or damage to Goods or any claim for return of the Storage Fees except where this results from Our negligence or breach of contract, in which case Our liability will be limited to the sum of £100 in total. We do not exclude liability for physical injury to or the death of any person which is a direct result of negligence or wilful default on Our part, its agents and/or employees.

 

Man & Van service

 

If We directly provide You with a Man and Van the following conditions shall apply –

a. It will be Your sole responsibility to:

i. Arrange adequate insurance cover for the Goods submitted for removal transit against all insurable risks as Our liability is limited as standard.
ii. Obtain at Your own expense, all documents, permits, permissions, licences, customs documents necessary for the removal to be completed.
iii. Be present or represented during the collection and delivery of the removal. Our driver can assist Your team with any necessary dismantling of furniture, the packing and loading of all items. Ideally prior to the move all items of cutlery, crockery and small items should be pre-packed into cartons that can be provided by Us for an additional charge.
iv. Ensure authorized signature on agreed inventories, receipts, waybills, job sheets or other relevant documents by way of confirmation of collection or delivery of Goods.
v. Take all reasonable steps to ensure that nothing that should be removed is left behind and nothing is taken away in error.
vi. Arrange proper protection for Goods left in unoccupied or unattended premises, or where other people such as (but not limited to) tenants or workmen are, or will be present.
vii. Prepare adequately and stabilize all appliances or electronic equipment prior to their removal.
viii. Empty, properly defrost and clean refrigerators and deep freezers We are not responsible for the contents.
ix. Ensure that the Goods to be transported do not include any of the items described in Condition 19.

1. b. In the event of Our negligence or breach of contract resulting in loss of or damage to Your Goods, We will pay a sum equivalent to the cost of their repair or replacement up to a maximum of £100 for any one item. For purposes of this condition an item is defined as – The entire contents of a box, parcel, package, carton or similar container and any other object or thing that is moved or handled by Us.

2. c. Because third party contractors are frequently present at the time of collection or delivery Our liability for loss or damage is limited as follows –

3. i. We cause loss or damage to premises or property other than Goods for removal as a result of Our negligence or breach of contract, Our liability shall be limited to making good the damaged area only.
   ii. If We cause damage as a result of moving Goods under Your express instruction, against Our advice, and where to move the Goods in the manner instructed is likely to cause damage, We shall not be liable.
   iii. We are responsible for causing damage to Your premises or to property other than Goods for removal, You must inform Us in writing as soon as practically possible and in any event within seven (7) days.

4. d. For Goods which We deliver, You must notify us in writing of any visible loss, damage or failure to produce any Goods at the time of delivery.

5. e. If You or Your agent collect the Goods, You or Your agent must notify us in writing of any loss or damage at the time the Goods are handed to You.

6. f. We will not be liable for any loss of or damage to the Goods unless a claim is notified to us in writing as soon as such loss or damage is discovered (or with reasonable diligence ought to have been discovered) and in any event within seven (7) days of delivery of the Goods by us.